FAQ

Sol1d Clothing

FAQ

  1. How can I contact Sol1d Clothing customer support?

    • You can reach out to our customer support team by emailing [email protected] or by filling out the contact form on our website's "Contact Us" page.
  2. What is the meaning behind the name "Sol1d"?

    • Sol1d represents staying true to who you are and standing on your beliefs, resulting in always coming in 1st place. It symbolizes the strength and authenticity that we aim to embody in our brand.
  3. Where is Sol1d Clothing based?

    • Sol1d Clothing is proudly based in Lawrenceville, Georgia, USA.
  4. How often do you release new collections or products?

    • We strive to bring fresh and exciting designs to our customers regularly. While the frequency may vary, we typically release new collections or products seasonally 
  5. Do you offer international shipping?

    • Currently only US & Canada 
  6. What is your return/exchange policy?

    • We want you to be completely satisfied with your purchase. If you are not happy with your order, you may return or exchange the item(s) within 2 weeks of receiving them. 
  7. Are your products ethically made?

    • Yes, we are committed to ethical manufacturing practices. We work with reputable suppliers who adhere to fair labor standards, ensuring that our products are produced responsibly and sustainably.
  8. Can I track my order?

    • Yes, once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the progress of your delivery.
  9. How can I stay updated on new releases and promotions?

    • To stay in the loop, we recommend following us on our social media platforms. This way, you'll be the first to know about new releases, exclusive discounts, and upcoming promotions.
  10.  How long is shipping?
    1. 2 - 8 Busieness days

If you have any further questions or inquiries, please don't hesitate to contact our customer support team. We're here to assist you!